The language of your clients on your B2B Store can be configured in different ways, depending on whether the client requests access or is invited by you.
Case 1: Client requests access
When the client requests access, their customer profile in Erplain will be created with the "PDF Languages" field set by default to the same language as that of the main administrator's account. Therefore:
- The B2B Store interface and the access request validation email will be in this language.
- You can change the language of the customer profile by modifying the value of the "PDF Languages" field.
Case 2: Client is invited
If the "PDF Languages" field in the customer profile is not specified:
- The invitation will be sent in the language set for the main administrator.
- Access to the B2B Store will also be in this language.
If the "PDF Languages" field in the customer profile is specified:
- The invitation will be sent in the language specified in the "PDF Languages" field.
- Access to the B2B Store will be in the same language.
The "PDF Languages" field in a customer profile on Erplain.
Summary of configurations
| Admin User Language | Customer Profile: "PDF Languages" Field | Language (Invitation/B2B Store) |
|---|---|---|
| English at access request time | English | English |
| French at access request time | French | French |
| English at invitation time | ||
| English (default) | English | |
| French | French | |
| Not specified (defaults to English) | English | |
| French at invitation time | ||
| English | English | |
| French (default) | French | |
| Not specified (defaults to French) | French | |
By following these simple rules, you can ensure a consistent user experience tailored to the language of your B2B clients on Erplain.