Products Sync

In this section, you will find all necessary information in order to sync your products between erplain and Shopify:


Undersanding syncing methods
There are three ways to sync your products with Shopify:

1) Import/Export consists in duplicating products. Non-synced products are duplicated from app A to app B. Once products are imported or exported, they are in sync.

2) Product mapping consists in matching already existing products in each app. Once products are mapped together, they are in sync.

3) Publishing consists in recreating a single product from erplain to Shopify. Once a product is published in Shopify, it is in sync between the two apps. 

Prep work
Shopify and erplain do not prevent creating products with similar names or SKUs.

In order to avoid duplications while importing, exporting or publishing products we recommend you to identify at an early stage similar non-synchronized existing products in both apps.

Note: If you find similar non-synchronized items existing in both apps, we invite you to start by a product mapping before importing/exporting or publishing your products.

>>> Activate or deactivate the automatic sync of Shopify products to erplain.
By default, each new product created in Shopify will be synced with erplain. You can deactivate this option (not recommanded) from the Shopify settings > Product tab.

>>> Activate or deactivate the product description sync between erplain and Shopify.
By default, when a product is synced, its description gets synced as well. The description sync is done accordingly to the chosen sync direction (From erplain to Shopify and vice-versa) or according to the chosen "Master product" for product mappings. Once products are in sync, modifying the product description in Shopify will update the description in erplain and vice-versa. You can deactivate this option from the Shopify settings > Custom Fields tab.

Importing products from Shopify to erplain

From the Apps Menu > Configure Shopify > Products tab

Click on "Start importing or updating" to start importing your existing products from Shopify to erplain.

Note: All products included in your Shopify orders will automatically sync with erplain.

Exporting products from erplain to Shopify

From the Apps Menu > Configure Shopify > Products tab

Click "Start expoting" to  export your existing product from erplain to Shopify.

Note: Syncing all your products is not mandatory.

Publishing or unpublishing a product in Shopify

From each product card in erplain you can choose to publish your product to Shopify or unpublish your product from Shopify.

Click "Publish to Shopify" to create a new product in Shopify synced with erplain. Click "Unpublish from Shopify" to delete this product in Shopify.

Product mapping

If non-synchronized products exist in both Shopify and erplain, you can map them. Once mapped, they will be in sync.

- Choose which app (erplain or Shopify) will be the "Master" product. Click on "Save" and then on "Map products".

- For each product, search for the corresponding product on Shopify or click on "Auto suggest" to let Shopify propose a possible matching product.

Note: To search for a product you must enter the exact name of the Shopify product.

Click "Save" when you found the matching product.

Indentifying in sync products

You can see which products or variants are in sync with Shopify from the product card in erplain:

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